Refund policy

We don't accept exchanges, however we have a 14 day return policy. This means you will have 7 days after receiving your item to request a return.  After that you will have an additional 7 days to return the item within that timeframe. 

To be eligible for a return, the item must be in new condition and show no visible signs that it's been worn/used. To start a return please visit the Contact page first.  On the subject line you will need to enter "Request for Return" along with your order number.  After this we will forward you instructions along with a *return shipping label.  Once this happens you will have 7 days to send the item back to us.  Items sent back without first requesting a return will not be accepted. 

Once we receive the item back it will be inspected and then we will process the refund. Please allow up to 10 business days for the refund to be credited back to the original method of payment.  Remember it can take some time for your bank or credit card company to process and post the refund.  If more than 15 business days have passed since we’ve approved your return, please contact us.

*RETURN SHIPPING ISN'T FREE.  THE COST OF THE RETURN SHIPPING LABEL WILL BE DEDUCTED FROM THE REFUND

You can always contact us for any return questions at theglamoursuite2023@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.